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Do you offer free shipping?
We offer free shipping on any order over €100 within Greece. In Europe for orders above €200.
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How is my order shipped?
• Greece: Courier delivery in 1–5 business days
• EU & Worldwide: DHL delivery in 3–5 business days -
I am ordering from a non-European country which are the import taxes?
Regarding customs charges, duties or other taxes please contact the authorities at the country of destination.
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Can I return the products that I bought?
Returns are accepted only within Greece and EU countries (Switzerland and United Kingdom are excluded). You may return within 14 days of delivery if:
• Shipping costs are paid by the sender.
• Products remain in their original packaging.
• The security seal is intact. -
What are the shipping costs?
For all international orders outside the EU, all duties & taxes are now fully covered by us so you don’t have to pay anything more when you receive the products. All orders are shipped and delivered with DHL with DDP service, which means Delivered Duty Paid.
Shipping costs appear at checkout and are as follows:
• Greece: €3
• EU: €23
• UK: €25
• Switzerland: €30
• USA: €30
• Asia: €30
• Africa: €30
• Australia: €35 -
What are the shipping costs in non-European countries?
We have a flat rate shipping cost of € 30 to Switzerland, € 25 to England, € 30 to North America, South America, Asia, Africa and € 35 for Australia. The shipping costs for your order will be displayed during the checkout process along with any applicable taxes.
Note: In non European countries, local taxes and other duties may be applied by the local customs authorities in the country of import. -
How can I place an order?
You can place your order anytime through our online store (24/7).
Alternatively, call our Order Department at:
• +30 210 6897369
• +30 210 6042802
Our orders department is available Monday–Friday, 09:00–17:00, except public holidays.
Note: Greece belongs in the EET time zone: GMT+3 in summer and GMT+2 in winter.