Payment & Shipping
  1. How can I place an order?

    You can place an order through our e-shop, 24/7. Call our orders department at +302106042802 from 09.00-17.00, Monday to Friday, except public holidays.
    Kindly note that Greece belongs to EET, GMT+3 during the summer and GMT+2 during the winter.

  2. I am ordering from a non-European country. which are the import taxes?

    Regarding customs charges, duties or other taxes and please contact the authorities at the country of destination.

  3. How is my order shipped?

     For domestic shipments, we offer shipping with Geniki Tachydromiki or Web Box It in 1 to 4 business days. For EU or shipment to other countries, we use DHL express shipping (3-5 business days).

  4. Do you offer free shipping?

    We offer free shipping on any order over €80 within Greece and €190 within European Countries.

  5. Can I pay with cash on delivery?

    Cash on delivery is currently available only throughout Greece and has a flat rate cost of €1,30.

     

  6. What are the shipping costs within Greece and EU?

    We have a flat rate shipping cost. For shipping to Greece, we have a flat rate of € 2.70 and € 18 to EU countries.

  7. What are the shipping costs in non-European countries?

    We have a flat rate shipping cost of 20€ to Switzerland, € 25 to North America, South America, Asia, Africa and € 35 for shipping to Australia. The shipping costs for your order will be displayed during the checkout process along with any applicable taxes. Notice that orders from customers from all non-EU countries pay all products with a minus -24% VAT price and are bearing an extra €50 of export cost in addition to shipping charges. Local taxes and duties may be applied prior to delivery from your local customs authorities.